TELEPHONE INQUIRY SERVICES - "SPYUR" (519999) AND "SPYUR PLUS" (0 9000 9999)



"SPYUR" (51-99-99) INQUIRY SERVICE GENERAL DESCRIPTION
  • "Spyur" telephone inquiry service provides information on 20000 companies, organizations and state structures of Armenia and Nagorno-Karabakh as well as products and services offered by them
  • The service carries out company search both by name and by product/service, trademark, executive, address and other criteria
  • The service is provided through 51-99-99 multi-channel phone number (11 telephone lines)
  • The service has been operating since 1992
  • Working days - all days except Sunday and holidays
  • Working hours - 24 hours
  • Inquiries are served in 3 languages - Armenian, Russian, English


"SPYUR PLUS" (0-9000-99-99) INQUIRY SERVICE GENERAL DESCRIPTION
  • "Spyur Plus" telephone inquiry service provides information on 20000 companies, organizations and state structures of Armenia and Nagorno-Karabakh, products and services offered by them as well as other multi-field information
  • The service carries out company search both by name and by product/service, trademark, executive, address and other criteria
  • The service is provided through 0-9000-99-99 multi-channel phone number (11 telephone lines)
  • The service operates since 2010
  • Working days - all days
  • Working hours - 24 hours
  • Inquiries are served in 3 languages - Armenian, Russian, English
  • The service is always available and provides fast connection to the specialist
  • The service price for 1 second is 1.5 drams


WHY TWO TELEPHONE INQUIRY SERVICES
"Spyur" (51-99-99) telephone inquiry service is a free-of-charge service provided by "Spyur".
Taking into account the fact that some part of the callers to the inquiry service wish that
  • the telephone inquiry service would not be busy
  • they would get connected with the service faster
  • they would get other kind of information as well
  • the service would operate in 24/7 format
"Spyur" has put into operation a new "Spyur Plus" paid telephone inquiry service (0-9000-99-99).
At the expense of the financial means coming from "Spyur Plus" inquiry service "Spyur" provides both the implementation of the above-mentioned requirements and the continuous development of the inquiry.

AS OPPOSED TO "SPYUR" TELEPHONE INQUIRY SERVICE, "SPYUR PLUS" INQUIRY SERVICE
  • is never busy
  • provides fast connection to the specialist (priority service)
  • provides more complete information
  • provides information without any limitations
  • provides multi-field information, i.e. in addition to company information the new inquiry service also provides:
    • information on area codes
    • information on currency exchange rates
    • information on zip/postal codes of Armenia
  • operates 24 hours, as well as on Sundays and holidays
  • has a service fee (1 second – 1.5 drams)


COMPANY INFORMATION SEARCH AND PROVISION
Company search:
"Spyur" (51-99-99) and "Spyur Plus" (0-9000-99-99) telephone inquiry services make the search for companies by the following 14 criteria:
  • name
  • activity (by classifiers)
  • trademark
  • executive name and surname
  • address (region, locality, community, district, street, building/house)
  • telephone
  • website
  • e-mail
  • legal form
  • working days
  • working hours
  • number of employees
  • form of ownership
  • year established
Provision of company information:
By means of "Spyur" (51-99-99) and "Spyur Plus" (0-9000-99-99) telephone inquiry services it is possible to get nearly 20 data about a company:
  • company name
  • executive
  • address
  • telephone
  • fax
  • e-mail
  • website
  • trademark
  • products and services by "Business Directory" classifier
  • type of activity by "Yellow Pages" classifier
  • general activity
  • working days
  • working hours
  • legal form
  • form of ownership
  • annual turnover
  • year established
  • number of employees


HOW A COMPANY CAN BE INCLUDED IN TELEPHONE INQUIRY SERVICES
Any company or organization operating in Armenia and Nagorno-Karabakh can be included in "Spyur" (51-99-99) and "Spyur Plus" (0-9000-99-99) telephone inquiry services. There exist 2 variants of information inclusion:
"Limited inclusion" (free of charge)
This variant provides company search only in case the inquiry is made by name, besides only company address and telephone number are provided.
To be included by this variant a company either should fill in the application form for registration on www.spyur.am or should provide information about his company to "Spyur" by phone, e-mail or visit.
"Complete inclusion" (paid)
This variant provides company’s full-scale search and information provision.
To be included by this variant a company should be registered in "Spyur-Register" database. For this purpose it is necessary to fill in the application form for registration on www.spyur.am or get in contact with "Spyur" and call a commercial representative.

STATISTICS OF TELEPHONE INQUIRY SERVICES
  • Number of served calls a day - up to 7000
  • Number of provided companies a day - up to 8000
  • Layout of inquiries by search criteria:
    • by name - 50%
    • by activity - 30%
    • by trademark - 10%
    • by address - 6%
    • by other criteria - 4%