CALL CENTER - "SPYUR" (113)




GENERAL DESCRIPTION
  • "Spyur" call center operates at the following multi-channel phone numbers:
    • 113 - only from Armenia and Artsakh (Nagorno-Karabakh)
    • +374-11-331331, +374-10-519999, +374-60-519999, +1-747-228-1111(USA) – from any location
  • The call center provides free information on 28 000 companies, organizations and state structures of Armenia and Artsakh (Nagorno-Karabakh), their products and services. During 1 call the call center provides data:
    • on maximum 8-10 companies - by phone
    • on maximum 1000 companies - by email
  • The search for companies is performed both by the offered product/service and by name, trademark/brand and other data
  • The service is provided through 14 telephone lines
  • Working days - all days
  • Working hours - 24 hours
  • Inquiries are served in 3 languages - Armenian, Russian, English
  • The service has been operating since 1992
  • There also operates "Spyur plus" call center at the paid phone number 09000-1313 (1 second of the call is 1.5 drams), which provides a priority service to a caller. As opposed to "Spyur" call center, "Spyur plus" call center also provides the following information:
    • area codes
    • currency rates
    • Armenia zip codes
    • location of Armenian addresses

COMPANY SEARCH AND INFORMATION PROVISION
"Spyur" call center makes a trilingual search for companies and provides information by the following data (28 data types):
  • company name
  • overhead organization name
  • trademark, brand
  • executive
  • сountry
  • marz/province
  • city/village
  • region
  • district
  • street
  • building/house
  • address
  • telephone
  • email
  • other communications (fax, Skype, Viber, Zangi, WhatsApp, …)
  • website
  • products, services by "Spyur's" classifier
  • activity type by "Spyur's" classifier
  • products/services sub-type
  • activity description
  • export/import
  • working days
  • working hours
  • legal form (LLC, CJSC, …)
  • form of ownership (state, non-governmental, …)
  • annual turnover
  • year established
  • number of employees

HOW A COMPANY CAN BE INCLUDED IN "SPYUR" CALL CENTER
See "Add a Company" section on Spyur.am website

"SPYUR"CALL CENTER STATISTICS
See "Statistics" section on Spyur.am website

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