CALL CENTER - "SPYUR" (113)
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GENERAL DESCRIPTION
- "Spyur" call center operates at the following multi-channel phone numbers:
- 113 - only from Armenia and Artsakh (Nagorno-Karabakh)
- +374-11-331331, +374-10-519999, +374-60-519999, +1-747-228-1111(USA) – from any location
- The call center provides free information on 28 000 companies, organizations and state structures of Armenia and Artsakh (Nagorno-Karabakh), their products and services.
During 1 call the call center provides data:
- on maximum 8-10 companies - by phone
- on maximum 1000 companies - by email
- The search for companies is performed both by the offered product/service and by name, trademark/brand and other data
- The service is provided through 14 telephone lines
- Working days - all days
- Working hours - 24 hours
- Inquiries are served in 3 languages - Armenian, Russian, English
- The service has been operating since 1992
- There also operates "Spyur plus" call center at the paid phone number 09000-1313 (1 second of the call is 1.5 drams), which
provides a priority service to a caller. As opposed to "Spyur" call center, "Spyur plus" call center also provides the following information:
- area codes
- currency rates
- Armenia zip codes
- location of Armenian addresses
COMPANY SEARCH AND INFORMATION PROVISION
"Spyur" call center makes a trilingual search for companies and provides information by the following data (28 data types):
- company name
- overhead organization name
- trademark, brand
- executive
- сountry
- marz/province
- city/village
- region
- district
- street
- building/house
- address
- telephone
- other communications (fax, Skype, Viber, Zangi, WhatsApp, …)
- website
- products, services by "Spyur's" classifier
- activity type by "Spyur's" classifier
- products/services sub-type
- activity description
- export/import
- working days
- working hours
- legal form (LLC, CJSC, …)
- form of ownership (state, non-governmental, …)
- annual turnover
- year established
- number of employees
HOW A COMPANY CAN BE INCLUDED IN "SPYUR" CALL CENTER
See "Add a Company" section on Spyur.am website
"SPYUR"CALL CENTER STATISTICS
See "Statistics" section on Spyur.am website
